Manual Network Selection on Windows Devices

2023-12-25 00:00

If you are struggling with a poor-quality connection on a particular network, we advise you manually search and select a different network. You will only be able to get an internet connection on the network(s) we offer a service on.

To look at this, follow these steps:

  1. Go into Settings.

  2. Click on "Network & Internet."

  3. Click on "Cellular" in the left-hand menu.

  4. Under "Mobile Plans" click on the eSIM you want to modify.

  5. Scroll down to the "Network selection" section.

  6. Click on "Search for networks."

  7. Your device will begin scanning for available networks. Once the scan is complete, you will see a list of available networks.

  8. Click on the network you want to connect to.

  9. You are now connected to the desired network.