I Have Not Received My QR Code

2023-12-25 00:00

When placing an order, the order summary will be emailed to you, along with a link to view the order and display the QR code required to install the eSIM.

Please check your junk / spam mailbox

1. Open the email > Click "View your order"

 

2. The order will be opened > Click on the install button in the middle of the page

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3. The corresponding QR code is now displayed > Follow the steps in the install guide.

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If you cannot locate the email, then follow the steps below:

1. Login here. 

2. Click on "Manage your eSIM's" located at the top of the page in the menu bar.

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3. Locate the eSIM you wish to install > Click "Install eSIM" 

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4. Follow the steps in the install guide.