FAQ's & Troubleshooting

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  I cannot scan my QR Code

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  How to check that you have the correct eSIM activated enabled

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  How can I tell if my eSIM is installed

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  I have installed my eSIM but my home SIM has stopped working

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  My iMessage has stopped working after installing my eSIM

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  How do I set up my APN

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  How do I use iMessage when using an eSIM

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  How to install an eSIM on a Gemini PDA

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  Can I use WhatsApp Facebook Instagram and Tik Tok with an eSIM

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  What is the benefit of eSIM to business travellers

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  Can I access any website or application using my eSIM data

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  Will installing an eSIM lock my phone

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  How long does an eSIM take to arrive and install

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  How much does an eSIM cost

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  How soon before my journey can I install my eSIM

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  How to use two eSIMs at the same time

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  Can I still use my home SIM card with my eSIM

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  Top tips and recommendations for using your eSIM